S.EA Experience is a smart home cum showroom located in Lekki, Lagos. We aim to improve the average short stay experience by creating unique offerings for our guests. Our showroom has quality-made furniture and interior design pieces that are both design-forward and affordable and you can take home with you after your stay.
Check-In Process
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- A BOOKING IS NOT CONFIRMED UNTIL A CONFIRMATION IS SENT OUT BY US, PREFERABLY VIA EMAIL.
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- CLIENTS/GUESTS MAKE BOOKINGS VIA ANY OF OUR BOOKING PLATFORMS.
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- A PRE-PAYMENT OF 70% OF THE RENTAL PRICE IS PAYABLE ON BOOKING, AND CONFIRMATION WILL NOT BE APPLIED UNTIL THE WHOLE OF THE PRE-PAYMENT HAS BEEN RECEIVED. THE BALANCE OF THE RENTAL PRICE MUST BE PAID 48 HOURS BEFORE CHECK-IN, AND NON-PAYMENT OF THE BALANCE IS THE BASIS FOR BOOKING CANCELLATION, AND CANCELLATION CONDITIONS WOULD BE APPLIED.
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- UPON ARRIVAL, THE GUEST SIGNS CHECK-IN FORMS, INDEMNITY FORMS, AN INVENTORY FORM AND A PHOTOCOPY OF ID, AFTER WHICH CHECK-IN INSTRUCTIONS ARE SHARED.
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- AN INVENTORY CHECK IS ALSO DONE SO THE GUEST & S.EA EXPERIENCE ARE ON THE SAME PAGE WITH REGARDS TO INVENTORY IN THE APARTMENT.
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- AFTER CHECK-IN, WE PROVIDE THE GUEST WITH INFORMATION ABOUT ATTRACTIONS.
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- FOR GUESTS WHO ARE RESIDENTS FOR AN EXTENDED PERIOD, IT IS REQUIRED TO RENEW THEIR STAY AT LEAST 48 HOURS PRIOR TO THE LAST CHECK-OUT DATE. THIS ENSURES SEAMLESS CONTINUATION OF YOUR STAY AND ALLOWS US TO ACCOMMODATE ANY NECESSARY ARRANGEMENTS FOR YOUR COMFORT AND CONVENIENCE. WE APPRECIATE YOUR COOPERATION IN ADHERING TO THIS POLICY.
Cancellation and Booking Modification
- ANY CANCELLATION OR MODIFICATION OF A BOOKING CAN ONLY BE EFFECTED BY THE GUEST PROVIDING A WRITTEN NOTIFICATION OF SUCH REQUEST TO S.EA EXPERIENCE.
- UPON GUEST’S CANCELLATION OF BOOKING, THEY WILL HAVE A RIGHT TO REIMBURSEMENT OF MONEY PAID SUBJECT TO THE DEDUCTION OF CANCELLATION CHARGES BEING 25% (CAN BE MODIFIED) OF THE TOTAL RENTAL PRICE IF CANCELLATION IS MADE 7 DAYS TO GUEST CHECKING IN.
- NON-PAYMENT OF RENTAL BALANCE WILL RESULT IN AUTOMATIC CANCELLATION.
- CANCELLATIONS CANNOT BE MADE ONCE THE GUEST HAS CHECKED IN AND ALL BOOKING PAYMENTS ARE NON-REFUNDABLE AFTER CHECK IN.
- IF WE CANCEL A CONFIRMED BOOKING, WE SHALL WORK HARD TO FIND A REPLACEMENT PROPERTY ACCEPTABLE TO THE GUEST OR REFUND MONIES PAID ON UNUSED RENTAL. OUR LIABILITY FOR DAMAGES WILL BE LIMITED TO THE AMOUNT OF UNUSED RENTAL, BASED ON A CALCULATION OF UNUSED RENTAL DAYS.
- CHANGES TO BOOKING DATES OR PROPERTIES ARE SUBJECT TO AVAILABILITY. EACH BOOKING CHANGE SHALL INCUR A SERVICE FEE OF 10% TO BE PAID AT THE TIME OF CONFIRMING THE SAID CHANGES.
Security Deposit and Property Damage
- A REFUNDABLE SECURITY DEPOSIT OF NGN100,000 SHALL BE REQUIRED BY S.EA EXPERIENCE PRIOR TO OR ON ARRIVAL OF THE GUEST PROVIDED THE BOOKING IS FOR ACCOMMODATION PURPOSES ONLY.
- PHOTOSHOOTS, VIDEO SHOOTS SHALL ATTRACT A NON-REFUNDABLE FEE OF N200,000
- ALL SECURITY DEPOSITS ARE FULLY REFUNDABLE PROVIDED THERE ARE NO DAMAGES TO THE PROPERTY.
- IN THE EVENT THAT A GUEST DAMAGES AN ITEM, MULTIPLE ITEMS OR DAMAGE THE PROPERTY, A GUEST FORFEITS THE DEPOSIT PAID AND THE GUEST IS LIABLE TO COVER COST OF REPLACING THE DAMAGED ITEM(S) OR DAMAGED PROPERTY AS STIPULATED BY S.EA EXPERIENCE.
- THE SECURITY DEPOSIT SHALL BE REFUNDED WITHIN 48HRS FROM DAY OF GUEST’S CHECK-OUT.
- A GUEST MAY NOT REMOVE ANY OF THE FURNITURE OR EFFECTS FROM THE PROPERTY AND WILL BE HELD RESPONSIBLE FOR ANY FURNITURE OR EFFECTS DAMAGED OR MISSING FROM THE PROPERTY.
Explore Lagos
AFRO-FUSION/FINE DINING RESTAURANT:
HSE GOURMET
SEE LAGOS
MOONSHINE CAFÉ
THE TEA ROOM
FOODIES
UTAZI CLUB: ENERGY BY TRAX
SPA:
SPD SPA & SKINCARE
TIRTA AYU SPA
JANE’S HAVEN BEAUTY SPA
GYM:
I-FITNESS
FAMILY/HANGOUT SPOTS:
RUFUS & BEES (BOWLING & ARCADE GAMES)
UPBEAT CENTRE (TRAMPOLINE PARK & RECREATION CENTRE)